At Explores India, we understand that travel plans may change unexpectedly. This Cancellation & Refund Policy outlines the terms applicable to cancellations, amendments, refunds, and unforeseen circumstances. By confirming a booking with Explores India, you agree to the following conditions.
All cancellations must be submitted in writing via email by the person who made the booking or an authorized representative.
The effective date of cancellation shall be the date on which the written cancellation request is received by Explores India.
Unless otherwise specified in the tour confirmation, the following cancellation charges shall apply:
| Days Prior to Arrival (FIT) | Days Prior to Arrival (GIT) | Cancellation Charges |
|---|---|---|
| 60 days or more | 90 days or more | 10% of total tour cost |
| 59 - 45 days | 89 - 60 days | 25% of total tour cost |
| 44 - 30 days | 59 - 45 days | 50% of total tour cost |
| Within 30 days | Within 45 days | 100% of total tour cost |
| No Show | No Show | 100% of total tour cost |
The above charges apply to the total booking value unless supplier-specific conditions dictate otherwise.
Certain services may be fully or partially non-refundable regardless of the cancellation date, including:
Actual supplier cancellation terms shall prevail where applicable.
Failure to arrive for a confirmed service without prior notification shall be treated as a "No Show."
In such cases:
No refunds shall be provided for:
Changes requested after booking confirmation may incur:
All amendments remain subject to availability.
Where refunds are applicable:
Explores India reserves the right to cancel or modify travel arrangements due to circumstances including but not limited to:
Where possible, travelers will be offered:
Refunds shall not exceed the amount paid directly to Explores India.
Explores India shall not be liable for cancellations, delays, or changes resulting from events beyond our reasonable control, including:
In such circumstances, refunds will be subject to the policies of airlines, hotels, transport providers, and other suppliers.
Explores India shall endeavor to assist travelers in obtaining available credits, refunds, or alternative arrangements wherever possible.
We strongly recommend that all travelers purchase comprehensive travel insurance covering:
Claims arising from covered events should be directed to the traveler's insurance provider.
Bookings during:
may be subject to separate cancellation conditions imposed by suppliers.
These conditions will be communicated at the time of booking and shall override standard cancellation terms where applicable.
Group bookings may be subject to separate cancellation schedules and contractual arrangements depending on:
Specific terms will be outlined in the group agreement or proposal.
The following shall generally not be refundable:
Schedules are subject to change by the respective operators.
Explores India shall not be liable for delays, cancellations, missed connections, or schedule changes caused by transportation providers.
Any dispute relating to cancellations or refunds shall be governed by the laws of India and subject to the jurisdiction specified in the Terms & Conditions of Explores India.
For cancellation requests or refund-related inquiries, please contact:
Explores India
Email: info@exploresindia.com
Phone: +91 11 4132 5308
Website: www.exploresindia.com
Explore the Unexplored. Experience the Extraordinary
Discover. Connect. Explore.
Connecting travelers with people, cultures, nature, and stories that inspire lasting memories.